SMITHTOWN PEDIATRIC GROUP
           
 (631) 979-7222      Fax (631) 265-7518

If you should call the office during normal business hours and you do not receive the phone announcement we may be experiencing phone trouble.  Please call our answering service directly at 631-689-4275. 

 

   

 

We would like to inform you of the precautions we have put in place in light of the cases of Ebola that have come into our country, and what you can do to help us protect you and your family.

 

Please keep in mind that the risk for any one person in our area to contract Ebola virus is incredibly small, as the virus is spread only while people have symptoms, and only by exposure to blood or body fluids. The people who have the greatest risk are those who care for patients with Ebola while they are sick, which primarily include health care workers and family members. Others in the community have minimal to no risk at this point.

 

That being said, Ebola is a very serious risk for those who do catch it, and those who care for them, so proper safeguards are necessary.

 

When you call our office about a sick child, you will be asked about travel or exposure to those who have traveled internationally and become ill. The same will happen when you come to our office.  The goal is to identify anyone at high risk so that they can be seen at an Ebola treatment facility as opposed to in the office as medical offices are not able to provide the necessary testing or care for someone who might be sick with Ebola.

 

If you know that you or your child is high risk for Ebola due to symptoms of fever with or without extreme weakness, headache, vomiting, diarrhea or cough, after travel from West Africa or exposure to someone who has traveled there, please proceed to an emergency room at an Ebola treatment center. Do not come to the office - we do not have the facilities to treat you here. Ebola treatment centers are at Stony Brook Medicine in Suffolk and at North Shore Long Island Jewish Medical Center in Nassau.

 

On a separate but related topic, we urge that everyone get themselves and their families vaccinated for influenza.  Some of the early symptoms can be confused with early symptoms of Ebola, and in a given year influenza is responsible for approximately 50,000 deaths in the United States, of which approximately 100 are children. 

 

Please do not hesitate to call us with any questions you have.

 

 

 

 

   

As of Tuesday, Aug 5th, we will begin a new check in process. It uses new technology called Phreesia to ensure that your health records are always up to date. Checking in with Phreesia will reduce medical errors, and make for faster visits in the future. All the information you enter is private and secure. The new process will take extra time initially, so please arrive 15 minutes early to your scheduled appointment time. Thank you for your patience during this time of transition.

 

For patients/parents who are dropping off forms:

Please make sure to fill out your section(s) of the form before dropping it off for the doctor to fill out.  It is important that the doctors have all relevant information and patient fields completed before filling out their portion of the form.  Also, please make sure to list any medications that you/your child is taking.

For patients 11 years and older:

If it has been 6 months or more since your last well care visit, you will need to fill out a Pre-participation Questionnaire which you can find under “Forms”
Please be aware that doctors can only fill out forms from the most recent well care visit within 1 year.  

Forms take 24-48 hours to be completed.  If your child’s primary doctor is not in the office when the forms are dropped off, they will be filled out 24-48 hours after that doctor returns to the office.
 

NY State Health Insurance Exchange: CLARIFICATION! 

Dear Parents,

As healthcare consumers, many of us have been experiencing confusion with the insurance products offered through the New York Health Insurance Exchange.  As noted in a recent article, many physicians' offices are having a very difficult time verifying patients' insurance coverage, particularly when many patients do not yet have their insurance cards. The same difficulty often extends to verifying whether or not a particular physician is in a particular exchange network.

However, thanks to the administrative support that Allied Pediatrics (APNY) is able to provide to our office, we are now able to tell you which plans we currently accept and which we do not. This list may change periodically and we will do our best to keep you informed. Feel free to call the billing office at 631-979-9590 to confirm or if you have any questions.

 

Participate

Do NOT Participate

Health Republic: Primary Select, Primary Select EPO, Essential Care

Affinity Essential

NSLIJ Care Connect

 

Oscar

CDPHP HMO

Oxford HMO

MVP HP HMO

United Healthcare Compass

Emblem (HIP) Select Care

Empire BCBS Pathway Enhanced Network, Guided Access

 

New York Fidelis

Healthfirst Qualified Health Plan

Excellus

Independent Health

MetroPlus Health Plan

American Progressive Life & Health Insurance Co NY

 

Our office is still required to verify your insurance coverage, so please remember to bring your card (if you have received it) to every office visit. In order to expedite the verification process, it would be very helpful to you and us to call our office BEFORE your next visit to give us your new insurance information so that we may attempt to verify coverage prior to the visit.  Our previous policy of charging patients whose coverage cannot be verified as “self-pay” will continue.  Rest assured that if and when we receive payment from your insurance company we will return your “self-pay” monies. Thank you for your understanding and patience during this very tumultuous transition period.

 
 
 

Letter from Dr. Bernstein: